Privacy Policy

1. Introduction

Netlabs Limited (Company ID: 79316092), located at UNIT B, 11/F YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, HONG KONG operates Reviewz. This Privacy Policy explains how the organization collects, uses, discloses, and safeguards information when using the Service. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

The service collects identifying information including name and contact details, business information, account credentials, payment information processed through Stripe, and communication preferences.

2.2 Business Data

Information related to service usage, including reviews and review responses, customer feedback, ratings, platform integration data, and widget configuration settings.

2.3 Technical Information

The organization automatically collects IP address, device information, browser type, operating system, usage analytics, and tracking technology data.

3. How We Use Your Information

The service uses collected information for: service delivery, account management, payment processing, communications, AI processing for automated responses, analytics, security purposes, and legal compliance.

4. Payment Information

All transactions process through Stripe. We do not store your complete credit card information on our servers. Limited payment data like final four card digits may be retained.

5. Data Sharing and Disclosure

Information may be shared with service providers, during business transfers, when legally required, or with explicit consent. We do not sell your personal information to third parties.

6. Data Security

Security measures include encryption, regular assessments, access controls, and secure payment processing through PCI-DSS compliant providers. However, absolute security cannot be guaranteed.

7. Data Retention

Personal information is retained as long as necessary for stated purposes, unless longer retention is legally required. Unneeded information will be securely deleted or anonymized.

8. Your Rights and Choices

Depending on location, users may have rights to access, correct, delete, port, object to, restrict, or withdraw consent for personal information processing. Contact information is provided below for exercising these rights.

9. Cookies and Tracking Technologies

The service uses cookies and tracking technologies. Users can control settings through browser options, though disabling may affect functionality. See our Cookie Policy for details.

10. International Data Transfers

Information may transfer to other countries with different data protection laws, with appropriate safeguards implemented.

11. Children's Privacy

The service is not for those under 18, and the organization does not knowingly collect personal information from children.

12. Third-Party Links

The service contains external links for which the organization assumes no responsibility regarding privacy practices.

13. Changes to This Privacy Policy

Updates may occur with notification via posting and date updates. Continued service use indicates acceptance.

14. Contact Information

Netlabs Limited
Company ID: 79316092
UNIT B, 11/F YAM TZE COMM BLDG
23 THOMSON RD, WAN CHAI
HONG KONG
Email: privacy@reviewz.so